Frequently Asked Questions
Find answers to common questions about our services.
How long do typical services take?
Regular services usually take 2–4 hours. Diagnostic work takes 1–2 hours. Complex repairs may take 1–2 days depending on the issue.
Do you use genuine or aftermarket parts?
We offer both options. Genuine OEM parts for critical systems, and quality aftermarket alternatives for cost savings when appropriate.
What warranty do you provide?
All services include a 12-month warranty on parts and labor. We stand behind our work completely.
Can I watch the service being performed?
Yes, we are happy to show you the work being done. Our workshop is customer-friendly and transparent.
Do you do house calls or mobile service?
For diagnostic and simple services, yes. Complex repairs require our fully-equipped workshop.
How do I know if my vehicle needs service?
Follow manufacturer service intervals, or contact us. Warning signs include unusual sounds, performance changes, or warning lights.
What payment methods do you accept?
We accept cash, card payments, M-Pesa, and bank transfers. Payment terms available for larger jobs.
How do I book a service?
Call us, WhatsApp us, or use our online booking system. We will schedule at a time that works for you.
Didn't Find Your Answer?
Contact us directly. We are happy to answer any questions.